We offer a 21 day guarantee within the trial phase where you are limited to 25 total searches, if for any reason you are not happy with the product let us know within the 21 days and we will offer a full refund. All fees and charges after this time (including any applicable taxes) are non- refundable. Sadly we cannot offer a refund for failure to cancel the subscription prior to the next billing date. By agreeing to these terms before using our platform , users agree to not request a refund for failure to cancel, or seek a repayment chargeback from your bank.
You can see when you agreed to our terms by logging into your account.